Heat pumps--some people love them, some hate them. That may be in part because the "haters" are lacking some vital info into their operation. Speaking from the viewpoint of a former heat pump owner, let me say that I loved the energy efficiency I got with my heat pump. Low electric bills are a HUGE plus for heat pump owners; however, those who feel they just aren't warm enough may want to stay with me here.
One of the things I've learned about heat pumps is that the Emergency Heat setting is NOT for emergencies only. Really a better term for that might be Auxiliary Heat instead of Emergency Heat. The reason has to do with the way the unit pulls heat from the air in the winter. That's right--it actually pulls heat from cold air. I won't go into all the technical details about just how it does this, suffice it to say that it does.
When the weather is extreme, especially if we're having freezing rain or sleet coming down, you may want to change the setting to that Emergency Heat selection in order to kick in the auxiliary heating unit. Once the coils are iced over, it's hard for the heat pump to do its job. Be sure to reset it to the normal heating selection when the ice goes away. Keep up with what's going on outside and you'll be better equipped to make sure your family stays warm inside.
To learn more about heat pumps and their operation, call us at (479) 777-2331. One of our friendly technicians here at Air Care Systems by Price, Inc. will be happy to give you the scoop on how best to operate and maintain your unit.